🔄 Steel City Salt Co. Return Policy

We always want you to love your salts, spices, & blends! Here’s how returns work with us:

In-Store Purchases

• Returns/exchanges are accepted within 14 days of purchase.
• A receipt is required for all in-store returns.
• Items must be unopened, unused, and in their original packaging.
• Refunds are issued to the original form of payment.

Online Purchases

• Returns are accepted within 14 days of delivery.
• Customer is responsible for return shipping unless the item was damaged, defective, or sent in error.
• Shipping charges are non-refundable.
• Qualifying returns are refunded to your original payment method.

Important Notes

• Only items purchased directly from Steel City Salt Co. (our Millvale shop or our website) are eligible for return.
• Products purchased from other retailers or marketplaces must be returned to the place of purchase.
• Exclusions: Pink Himalayan items (lamps, slabs, candle holders, cups, shot glasses), gift cards, local food products, and any opened/used items.
• Damaged, broken, or incorrect items? Email us with photos within 14 days of delivery and we’ll replace or refund right away.