Frequently asked question

Our salt comes from all around the world! From Cyprus, France, Peru, Sicily, and Pakistan (to name a few) as well as a few domestic sources from Hawaii, California, and Oregon!

Our main store is located at 206 Grant Ave, Millvale PA 15209…this is our flagship store, HQ, and production facility where all the magic happens!

We also have a location in Pittsburgh’s historic Strip District at 21st & Penn Ave (next to Mon Aimee Chocolat). This is our original location where it all began! We are only open here on weekends April-December (closed during inclement weather or when we have private events, festivals, and tastings).

We offer Physical Gift Cards in-store and online which can be mailed to your recipient.

YES! In fact, all of our salts, spices, rubs, & blends are gluten free EXCEPT for our Malt Vinegar Salt and Royale with Cheese Popcorn Sprinkle. We take food allergies very seriously and do our production in a way to avoid cross contamination,

Salts & spices should be stored in airtight containers. Our jars have lined caps which make them airtight and perfect for storage. Excess heat and light are the enemies of fresh spices and salts so a dark cabinet or drawer will do. The worst place to keep your spices is above the stove because heat from the oven will destroy essential oils in the spices & blends.

Because we do not use anti caking agents, some salts and spices can cake-up when exposed to excess moisture from a kitchen environment. If this happens pop them in the fridge, the coolness will help break up the clumped salts & spices.

Yes! In fact, we have a very low free shipping threshold of $52 for all Domestic orders. Under that amount we offer highly discounted flat-rate shipping cost of $6.95 (much lower than the actual cost for us to ship).

With the HUGE increase in shipping costs across the board, we have maintained the lowest possible prices for shipping charges and our product prices haven’t been raised in 8 years

From start to finish your order is processed, filled, and shipped by human beings! For the highest quality and freshness, all of our products are hand-poured and filled to order, rather than pre-bagged. We pride ourselves in getting your order out of our facility to the carrier within 48 hours of being placed with shipping times varying from 1-5 business days.

When placing an order that will be shipped to another person as a gift, you can write special instructions by clicking the "Cart" button. Use the "Special Instructions/Comments" field if you would like us to include a gift note or any additional notes we should know when packing your order.

Since we do not retain your payment information, for your online security, we are not able to add or remove items to an existing order. You can place a new order for the items you wish to add. If you are looking to remove items for a refund, please contact us at

No. All credit card information is processed securely by Shopify and PayPal. Steel City Salt Co. does not store⁠—and cannot access⁠—your credit card information.

Yes, we ship all over the world! Because shipping costs vary so much depending on weight and distance, please contact us with your order and an exact shipping address so we can get the most up-to-date shipping quote.

We want you to be 100% satisfied with our handmade products, but if you do need to return an order, we’re happy to help. Click here to visit our Return Policy page!

For sure! Thank you for thinking of carrying our tasty salts & blends! We offer wholesale to many small and large businesses throughout the country and would be honored to work with you.

Please fill out all applicable information on our Wholesale Page to see if we would be a good fit . This information is for our records only and will never be shared or released to any other party.